I purchased an item scheduled for 1-2 day shipping on November 14, but the postmark was November 20. I received a message from another commenter saying that I missed it and the shipment was delayed, but if you are going to delay, please set the expected date well in advance from the beginning!
They responded quickly and were accommodating to our requests. The packaging was also very careful and helpful.
I am sure that I will use your service again.