The item was shipped after the scheduled shipping date, and when I received it and looked at it, I found many scratches that were not described in the product picture or description.
I am very sorry that you had shipping problems with my Mistake and also with the delivery, and that the transaction did not go smoothly.
I do not know what kind of response you will get from MAGI side, but we will do our best to handle this matter as much as possible, and we apologize for the time it will take.