You really were a great seller!
The handling of the shipping problem was really great, and the extra card you added as an extra for the trouble was so great that we felt bad.
If there is anything else I can do for you, please let me know.
When I commented that I wanted to check the status of the shipment because the item arrived late, I was told that I would get another tidings later and there were no tidings.
The product itself arrived but it took about 20 days after purchase.