To be honest, I was very anxious about not getting tidings because it was a high value transaction.
I don't know how you are managing your account, but I think you should be able to get tidings.
The massage exchange is only possible through the management, which makes the exchange a huge hassle. I sent a card that looked exactly like the picture, but they wanted me to return it, which was very unpleasant. I bought it without asking any questions about the condition of the scratches, etc. and it was damaged.